Help Center

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Search the guides, browse by device, or jump straight to the answers you need.

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The guides that solve the most common problems — each one is step-by-step, free, and takes a few 15-minute sessions.

// frequently asked questions

Can't find what you're looking for above? These are the questions we hear most often.

Yes. Every guide and checklist on this site is free, with no account, no card and no app to install. The optional newsletter is free too.
No. Open a guide and start. The checklists save your ticks in your own browser, so there is nothing to sign up for.
Never. The guides are written instructions — you make every change yourself, on your own device. Checklist progress is stored in your browser's local storage and is never sent to us.
iPhone and Android phones, Windows 11 and macOS computers, Gmail, and Google storage (Drive, Photos and the shared 15 GB quota). The cloud storage checklist also covers iCloud, OneDrive and Dropbox.
Ticks are saved in the browser you used, on that device. Clearing site data, using a private window or switching browsers starts a fresh checklist. Use "Print / Save as PDF" if you want a permanent copy.
Each guide separates "safe to delete" from "check first", and starts with a backup step. Follow the backup step before deleting anything — it is the one part never worth skipping.
They are reviewed when iOS, Android, Windows or macOS change the menus they describe. Every guide shows its last-updated date under the title. If a step no longer matches your screen, use the contact page and it will be fixed.
Email info@declusterize.com or use the contact page. It is a small, independent project, so replies are personal and usually arrive within a couple of business days.

Still need help?

deClusterize is a small, independent project. Replies are personal and usually arrive within a couple of business days.